Patients return because the practice prioritizes comfort and explanation. Dr. Clark, Dr. Angibeau, Dr. Ozzie, and the front-desk team (including Wallee/Waleed and Jessica) build trust through genuine attention, painless procedures, and follow-up calls. Many come despite past dental trauma and report no longer dreading appointments.
Multiple long-term patients (15+ years) praise consistent quality across the West Loop and former Hyde Park locations. The practice emphasizes transparent cost discussion, on-time appointments, and post-visit goody bags. Anxiety-prone patients specifically mention feeling like family and comfortable in the waiting room.
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Dr. Choi and his team consistently deliver honest, transparent care in a relaxed setting. Patients across all experience levels-from anxious first-timers to long-term patients-report feeling heard, never pressured, and confident in their treatment plans and costs.
Patients consistently praise the doctors, particularly Drs. Quinlin and Babcic, for their patience, clear explanations, and calm demeanor. The front desk team earns repeated mention for warmth and professionalism. Procedures are described as painless or far less painful than expected. Strong follow-up care and insurance coordination stand out. However, some face steep costs despite coverage, and one patient reported a provider dismissed her pain concerns during a root canal. A recent cancellation incident (twice in two hours) raised serious reliability questions.
Reviewers consistently report feeling heard and comfortable with Dr. Shah and Dr. Yu, who take time to explain treatment thoroughly and remember personal details. The team's calm approach and tools like essential oils help nervous patients, with fast appointments and no waiting, though one reviewer flagged a strict cancellation charge that strained her finances. Staff members Avanna, Favor, and Dr. Yu stand out for attentive chair-side manner. Patients praise gentle cleanings and pain-free work. The office offers Medicaid, comfortable features like massage chairs, and continuity of care under the same doctors rather than rotating dentists.
Last updated 2026-07-20