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Dental Smiles of West Loop - Chicago

Updated 2026-07-20 · 2,837 reviewed · 160 listed · Scored from 353 Google reviews · How we rank ›

4.9(353) 90 composite score See reviews on Google ✓ Google-verified
Implant Dentistry / Periodontal SpecialistFull Mouth Dental ImplantsSingle Tooth Implants
Dental Smiles of West Loop - Chicago
Services
Implant Dentistry / Periodontal Specialist, Full Mouth Dental Implants, Single Tooth Implants
Reviews
353

What recent reviews say

Reviewers consistently report feeling heard and comfortable with Dr. Shah and Dr. Yu, who take time to explain treatment thoroughly and remember personal details. The team's calm approach and tools like essential oils help nervous patients, with fast appointments and no waiting, though one reviewer flagged a strict cancellation charge that strained her finances.

Staff members Avanna, Favor, and Dr. Yu stand out for attentive chair-side manner. Patients praise gentle cleanings and pain-free work. The office offers Medicaid, comfortable features like massage chairs, and continuity of care under the same doctors rather than rotating dentists.

Praised for
  • attentive, patient-centered care
  • thorough explanations of procedures
  • compassionate and calm staff
  • no wait times, efficient scheduling
  • anxiety-friendly environment
Watch-outs
  • cancellation policy charges ($100 hold)
  • high cost for some
skilled-surgeongentle-careexcellent-bedside-mannerfriendly-staffattentive-follow-uppainless-procedureclear-cost-explanation
Best for: People with dental anxiety or sensitivity who value detailed explanations and individual doctor relationships.
Think twice if: Those with tight budgets should know cancellations within 48 hours incur a $100 credit card charge.

Strengths

  • Two dedicated doctors (no rotation); thorough, patient-centered approach
  • Calm, attentive staff trained in anxiety management
  • No wait times; efficient scheduling
  • Accepts Medicaid; transparent about costs

Worth knowing

  • Dr. Shah and Dr. Yu are the named dentists; no rotating dentist model
  • Staff members Avanna (hygienist/assistant) and Favor (front desk) mentioned by name
  • Uses essential oils to calm anxious patients
  • Provides thorough X-ray coaching for patients with gag reflex concerns
  • Parking available on Madison Street
  • Accepts Medicaid
  • Features massage chairs and Netflix in office
  • Cancellation policy: $100 hold charged if cancellation within 48 hours

What reviews say by service

Implant Dentistry / Periodontal Specialist
Praised for knowledgeable, patient-centered implant guidance with thorough pre-treatment explanations and emotional support.
Full Mouth Dental Implants
No direct full-mouth implant reviews in this set; evidence is limited.
Single Tooth Implants
No direct single-tooth implant reviews in this set; evidence is limited.

How it compares

  • Rated 4.9 against a 4.74 average across the 108 implant dentistry / periodontal specialist businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
340
4
5
3
5
2
0
1
3

Contact

Address
1202 W Madison St, Chicago, IL 60607

Last verified 2026-07-20

Opening hours

Monday
09:00-16:00
Tuesday
09:00-16:00
Wednesday
09:00-17:00
Thursday
09:00-16:00
Friday
08:00-16:00
Saturday
Closed
Sunday
Closed

As listed on Google.

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Common questions

Do they accept Medicaid?
Yes, they accept Medicaid.
Is there parking nearby?
Yes, parking is available on Madison Street.
What is their cancellation policy?
They place a $100 hold on your credit card and charge it if you cancel within 48 hours of your appointment.

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Last updated 2026-07-20