Dr. Lopez and her Bucktown team earn strong marks for clinical skill and warmth: reviewers report migraines cured, complex reconstructions completed, and a holistic approach that goes beyond teeth. Yet billing remains a sore spot. Multiple patients describe long delays in insurance claims, surprise bills arriving months or years late, and upfront deposits required to book. Staff responsiveness drops when problems emerge post-treatment.
Based on limited recent reviews, so treat this as low-confidence.
As listed on Google.
Operating:Over 25 years
As published by the business on its own website; not independently verified.
Over a decade of patients consistently report feeling heard and cared for, not rushed or oversold. Dr. Nagpal earns trust through transparent recommendations, calm bedside manner, and staff that remember you by name.
Two decades of collective practice depth shows in every visit: both Dr. Vlad and Dr. Marisa earn trust by explaining procedures before starting and staying quiet about work that isn't urgent. Patients travel from out of state to return, praise the detail of X-ray reviews, and leave feeling heard rather than upsold. Botox lasts longer here than patients report elsewhere; cleanings feel gentle enough to ease dental anxiety in first-timers. The practice lists cosmetic services, general dentistry, and implants, with a team that includes Mary and Ria behind the scenes. The office in Pulaski Park keeps extended hours and publishes same-day or next-morning appointments as standard, not exception. Not a single review surfaced concerns about billing, scheduling, or bedside manner.
Most patients praise the warm, communicative staff and relaxing spa setting with complimentary amenities like blankets and warm neck pillows. They report painless visits and feel the dentists explain procedures thoroughly, even those with dental anxiety. However, a minority has pushed back on treatment plans, billing surprises, and aggressive upselling of add-ons like fluoride and cancer screenings that may not align with what was discussed in-office. Named hygienists like Jarolin and Vanessa, plus front staff Danielle and Jazzy, earn consistent mention for going above and beyond. Dr. Tosiou and Dr. Ryan are cited for patient comfort and clarity. One reviewer noted the team called insurance ahead to verify coverage, another flagged that recommended work contradicted opinions from a trusted dentist elsewhere in Chicago.
Last updated 2026-07-20