Reviewers consistently describe a team that listens carefully and explains procedures step by step, leaving patients confident in their treatment plans. Dr. Sheppard and Dr. Sabzehei perform extractions, grafting, and periodontal work with a gentle touch, follow up by phone after procedures, and maintain a welcoming environment where staff remember returning patients by name.
Expertise spans bone grafting, gum recession treatment, laser gum contouring, and implant planning across the full-mouth and single-tooth spectrum. The office handles emergency extractions within an hour and sits in a convenient Goose Island location with inside parking.
Last verified 2026-07-20
As listed on Google.
Credentials claimed:All-on-4 concept
Operating:almost four decades
As published by the business on its own website; not independently verified.
Patients consistently praise the team for making them feel heard and cared for, with exams that go deep and staff who take time to answer every question. The Goose Island location draws people across Chicago and suburbs, open weekends, with transparent costs and a bright modern space overlooking the city.
Staff and dentists earn consistent praise for skill, warmth, and patience with nervous patients. Hygienists Jackie and Nicole are named repeatedly for thorough, comfortable cleanings. Dr. Jack and Dr. Sharmi explain procedures clearly and listen to concerns. A handful of recent complaints flag overtreatment recommendations and unresolved billing discrepancies, suggesting quality control gaps worth investigating before committing to major work.
Patients consistently report a stress-free visit. Dr. Diehl's office earns praise for attentive cleaning, gentle handling, and a welcoming team that answers questions and makes nervous patients feel at ease. Many return for years, and several drive from distant neighborhoods to keep seeing him. Pure Design focuses on general and cosmetic dentistry with an emphasis on patient comfort. Staff members like Mariya earn specific mention for detailed work. The modern facility and use of current technology are recurring strengths. No significant complaints appear in recent reviews.
Last updated 2026-07-20